TuTu hat with ears (ecru)

How do I return?

by Omniva locker

• CLICK HERE to create your return and follow the instructions provided.
• Choose which drop-off point you'd like to return from. You can find a list of your nearest drop-off points when creating your return.
•  We offer a 30-day returns period for online purchases (from date of receipt).
• Return price 2.15 Eur.

by DPD PICK UP point

• Returns price 3.30 Eur
• Refunds are only available for orders that have been delivered to a DPD pick up point or by DPD courier.
• On receipt of a parcel, the customer is notified by SMS and/or email about the possibility of return. In addition, a PIN code or QR code is provided in the message/email. Using either of the two, you can print out a return label in the self-service parcel terminal and send the parcel back.
• We offer a 30-day returns period for online purchases (from date of receipt).

by Post office

• If the provided shipping method is not satisfactory, you may return items at your own cost and responsibility to:
• UAB Stegus 9menesiai.lt
• Verkiu g. 52, Vilnius,
• Lithuania, 09109
• Telephone +37060035177