CLICK HERE to create your return and follow the instructions provided.
Choose which drop-off point you'd like to return from. You can find a list of your nearest drop-off points when creating your return.
We offer a 30-day returns period for online purchases (from date of receipt).
Return price 2.15 Eur.
by DPD PICK UP point
Returns price 3.30 Eur
Refunds are only available for orders that have been delivered to a DPD pick up point or by DPD courier.
On receipt of a parcel, the customer is notified by SMS and/or email about the possibility of return. In addition, a PIN code or QR code is provided in the message/email. Using either of the two, you can print out a return label in the self-service parcel terminal and send the parcel back.
We offer a 30-day returns period for online purchases (from date of receipt).
by Post office
If the provided shipping method is not satisfactory, you may return items at your own cost and responsibility to:
